I don't have time right now to complete the update of Elizabeth's hearing journey, but I'm going to quickly recap the events that have taken place since we returned from our trip to Houston last November because I desperately desire immediate prayers from anyone who is willing to pray for her.
Once we got back to Utah, we had another exam with a local ENT to confirm that her hearing loss was sensorineural - involving either the cochlea or the auditory nerve - and to begin the process of figuring out why she was born deaf. A blood test ruled out a virus (CMV) as the cause. We had a third ABR test that confirmed sensorineural hearing loss and no response to auditory input at the output limits of the equipment...meaning that she is really, really deaf. An MRI showed nothing abnormal, which was a huge praise because we knew cochlear implants would be an option for her. All of those appointments occurred within ten days, and then four days later, we met with a geneticist who recommended testing for two different genetic causes.
While we waited for our insurance company to approve the genetic testing, we made tons of phone calls to them trying to figure out if and when they would cover cochlear implants. We knew that some insurance companies refuse to cover the cost of cochlear implant surgery if the child is less than one year old. Every person we spoke with told us that they have no age restriction but base their approval for services off of medical necessity. Fantastic! And over the next few months, I had the same conversation with a dozen representatives who all said the exact same thing.
Once we got back to Utah, we had another exam with a local ENT to confirm that her hearing loss was sensorineural - involving either the cochlea or the auditory nerve - and to begin the process of figuring out why she was born deaf. A blood test ruled out a virus (CMV) as the cause. We had a third ABR test that confirmed sensorineural hearing loss and no response to auditory input at the output limits of the equipment...meaning that she is really, really deaf. An MRI showed nothing abnormal, which was a huge praise because we knew cochlear implants would be an option for her. All of those appointments occurred within ten days, and then four days later, we met with a geneticist who recommended testing for two different genetic causes.
While we waited for our insurance company to approve the genetic testing, we made tons of phone calls to them trying to figure out if and when they would cover cochlear implants. We knew that some insurance companies refuse to cover the cost of cochlear implant surgery if the child is less than one year old. Every person we spoke with told us that they have no age restriction but base their approval for services off of medical necessity. Fantastic! And over the next few months, I had the same conversation with a dozen representatives who all said the exact same thing.
We had the genetic testing done in February and we got the results at the end of March. Elizabeth has Waardenburg Syndrome Type I. It's an auditory/pigmentary disorder. Only 60% of affected people have hearing loss. Most commonly, people have different colored eyes, white patches in their hair, or streaking in their skin. Elizabeth only shows two of the signs - deafness and a large distance between the inner corners if her eyes, which is another symptom. Having a definitive cause for her hearing loss was another huge step in her journey toward getting cochlear implants because it made her need for them less uncertain.
Since our insurance didn't have an age restriction for implant surgery and I knew our surgeon implants infants on the first Friday of every month, I had my hopes on a June 1st surgery date. By that date, Elizabeth would have met the requirement of six months of hearing aid use with little or no benefit. I wasn't sure if the surgeon would entertain my desire for surgery only one week before she turned 8 months, but I was willing to try because all of the research I've done has shown that implantation at the earliest age possible is best for optimal language acquisition and auditory verbal development.
During the March implant team meeting, our early intervention therapist brought up our case to the surgeon. To our wonderful surprise, the surgeon told her and our audiologist that we should get an appointment with him as soon as possible. I cannot tell you how my heart soared upon hearing that news. I couldn't believe it.
We scheduled the earliest possible appointment to have behavioral testing done in a sound booth both with and without her hearing aids. The results of those tests showed that she was not getting any benefit from the hearing aids. She heard nothing with them on...even sounds as loud as 120 dB. A week later, we met with the surgeon, who was hoping to get her on his calendar for May 4th. Unbelievable! My daughter would be hearing before she turned 8 months old.
At that appointment, he discovered an ear infection. May 4th was only four weeks away and he wanted at least six weeks to completely clear the ear of any infection before he attempted surgery. It was a little bit of a disappointment; however, my original goal of June 1st was available and I trusted that the Lord knows the perfect time for her ears to hear.
Six weeks before her scheduled June 1st surgery, I got a call from the surgeon's office. They needed to reschedule her surgery for June 29th because the surgeon's scrub tech was unavailable that day and he only works with certain people. Again, I was disappointed. Even though I know the Lord is in control, four additional weeks of waiting felt unbearable because we are so eager for our baby to hear the sound of our voices. It took me about an hour to get over my disappointment and rest in the sovereign plan of God...a plan that is better than anything I can imagine.
Our insurance doesn't require a pre-authorization/approval for surgery, but our surgeon's office recommended that we get a pre-determination, which is a promise to pay for the services that we're requesting. We sent in the information and waited to hear their response. In the meantime, the surgeon's office called back and said that we were back on for June 1st. I cried when they told me!! I immediately called our insurance company to see if they had an answer to our request to cover services. They said that they never receive it! Surgery was only three weeks away and we didn't have an answer, but with the help of some really kind people, the surgeon's office sent the request again and our insurance expedited the process. Two weeks ago, I got their answer.
They denied our request because she will not be twelve months old at the time of surgery. What?!?! For months, they've been saying that there is no age restriction. The FDA has approved cochlear implants for children twelve months and older; however, infants less than twelve months are implanted all the time. The age set by the FDA is not a requirement and surgeons are free to implant at an earlier age if they feel it is medically necessary. Doing surgery at less than one year is considered off-label use of the implants; however, off-label usage happens all the time with implants, medications, and other things. Cochlear implants are the only treatment for Elizabeth's hearing loss, so they are absolutely medically necessary for her to hear.
I immediately appealed their denial. The very next day, we met with the surgeon and asked if he would write a letter of medical necessity for Elizabeth. He and our audiologist agreed to write letters. Jason and I also wrote a letter. We spent hours working on it and siting studies published in medical journals that prove the benefits and safety of implanting before twelve months. All of those letters were sent last week.
I was hopeful but scared all at the same time. My surgeon wanted me to keep her on his surgery schedule for June 1st. We really needed an answer by today, but there was no guarantee that the insurance company would get back to us in time for her to have surgery. To my surprise, while I was playing outside with the kids, my phone rang. It was our insurance company and they are upholding their denial of our claim. My stomach dropped. Hy heart sank. I could not hold back my tears. Why?! What benefit is there to leaving my daughter deaf for four-five more months?! Right now, she is talking (not babbling), but I know that will soon stop...at least that is what everyone says. I want her to hear as soon as possible, before her talking stops, so that she can hear herself. I want her to hear my voice. I want her to hear the sound of her sister singing. I want her to hear the precious sound of her own giggles, the sound of leaves blowing in the wind, birds singing, and children playing. I want her to hear the tenderness of her daddy and brother. I want her to hear people praise God at church. I want her to hear her name! I want her to hear us tell her that we love her.
I will admit that my heart was broken upon hearing their decision. I desperately want my sweet girl to hear. BUT, God is in control!!!! And I don't want my will. I want His will to be done! I told myself, before I got any answers from the insurance company, that she will hear when He wants her to hear. Perhaps He is developing qualities in her that would not develop if she started hearing soon? Maybe there are things He is doing in our hearts and lives that would not be fruitful if she had surgery on Friday. Perhaps He is going to miraculously heal her? Maybe newer technology will be available in a few months and she is supposed to have that instead of what we've currently chosen. Honestly, I don't know the answer; but, I do know that He is my sovereign Lord who loves me and loves our Elizabeth, and He has a plan that is beyond anything I can even think or imagine. I trust Him! I can rest because His will is perfect.
I will continue to appeal until they approve our request for surgery, she turns one, or the Lord tells me to stop. Right now, I do not feel like He is telling me to stop trying. I called our surgeon's office today to give them the news. After all of their hard work advocating for Elizabeth, they were disappointed too. My surgeon has agreed to advocate for Elizabeth during a peer-to-peer phone consultation with the medical review board from our insurance company. This is one last shot to get them to approve surgery for Friday. Their consultation is Wednesday...today! I am asking for prayers from anyone who is willing to pray. Please pray for our insurance company to allow Elizabeth to receive her cochlear implants this Friday. Pray for the Lord's will, above all, and for our family to joyfully accept His plan...even if it means waiting.
Since our insurance didn't have an age restriction for implant surgery and I knew our surgeon implants infants on the first Friday of every month, I had my hopes on a June 1st surgery date. By that date, Elizabeth would have met the requirement of six months of hearing aid use with little or no benefit. I wasn't sure if the surgeon would entertain my desire for surgery only one week before she turned 8 months, but I was willing to try because all of the research I've done has shown that implantation at the earliest age possible is best for optimal language acquisition and auditory verbal development.
During the March implant team meeting, our early intervention therapist brought up our case to the surgeon. To our wonderful surprise, the surgeon told her and our audiologist that we should get an appointment with him as soon as possible. I cannot tell you how my heart soared upon hearing that news. I couldn't believe it.
We scheduled the earliest possible appointment to have behavioral testing done in a sound booth both with and without her hearing aids. The results of those tests showed that she was not getting any benefit from the hearing aids. She heard nothing with them on...even sounds as loud as 120 dB. A week later, we met with the surgeon, who was hoping to get her on his calendar for May 4th. Unbelievable! My daughter would be hearing before she turned 8 months old.
At that appointment, he discovered an ear infection. May 4th was only four weeks away and he wanted at least six weeks to completely clear the ear of any infection before he attempted surgery. It was a little bit of a disappointment; however, my original goal of June 1st was available and I trusted that the Lord knows the perfect time for her ears to hear.
Six weeks before her scheduled June 1st surgery, I got a call from the surgeon's office. They needed to reschedule her surgery for June 29th because the surgeon's scrub tech was unavailable that day and he only works with certain people. Again, I was disappointed. Even though I know the Lord is in control, four additional weeks of waiting felt unbearable because we are so eager for our baby to hear the sound of our voices. It took me about an hour to get over my disappointment and rest in the sovereign plan of God...a plan that is better than anything I can imagine.
Our insurance doesn't require a pre-authorization/approval for surgery, but our surgeon's office recommended that we get a pre-determination, which is a promise to pay for the services that we're requesting. We sent in the information and waited to hear their response. In the meantime, the surgeon's office called back and said that we were back on for June 1st. I cried when they told me!! I immediately called our insurance company to see if they had an answer to our request to cover services. They said that they never receive it! Surgery was only three weeks away and we didn't have an answer, but with the help of some really kind people, the surgeon's office sent the request again and our insurance expedited the process. Two weeks ago, I got their answer.
They denied our request because she will not be twelve months old at the time of surgery. What?!?! For months, they've been saying that there is no age restriction. The FDA has approved cochlear implants for children twelve months and older; however, infants less than twelve months are implanted all the time. The age set by the FDA is not a requirement and surgeons are free to implant at an earlier age if they feel it is medically necessary. Doing surgery at less than one year is considered off-label use of the implants; however, off-label usage happens all the time with implants, medications, and other things. Cochlear implants are the only treatment for Elizabeth's hearing loss, so they are absolutely medically necessary for her to hear.
I immediately appealed their denial. The very next day, we met with the surgeon and asked if he would write a letter of medical necessity for Elizabeth. He and our audiologist agreed to write letters. Jason and I also wrote a letter. We spent hours working on it and siting studies published in medical journals that prove the benefits and safety of implanting before twelve months. All of those letters were sent last week.
I was hopeful but scared all at the same time. My surgeon wanted me to keep her on his surgery schedule for June 1st. We really needed an answer by today, but there was no guarantee that the insurance company would get back to us in time for her to have surgery. To my surprise, while I was playing outside with the kids, my phone rang. It was our insurance company and they are upholding their denial of our claim. My stomach dropped. Hy heart sank. I could not hold back my tears. Why?! What benefit is there to leaving my daughter deaf for four-five more months?! Right now, she is talking (not babbling), but I know that will soon stop...at least that is what everyone says. I want her to hear as soon as possible, before her talking stops, so that she can hear herself. I want her to hear my voice. I want her to hear the sound of her sister singing. I want her to hear the precious sound of her own giggles, the sound of leaves blowing in the wind, birds singing, and children playing. I want her to hear the tenderness of her daddy and brother. I want her to hear people praise God at church. I want her to hear her name! I want her to hear us tell her that we love her.
I will admit that my heart was broken upon hearing their decision. I desperately want my sweet girl to hear. BUT, God is in control!!!! And I don't want my will. I want His will to be done! I told myself, before I got any answers from the insurance company, that she will hear when He wants her to hear. Perhaps He is developing qualities in her that would not develop if she started hearing soon? Maybe there are things He is doing in our hearts and lives that would not be fruitful if she had surgery on Friday. Perhaps He is going to miraculously heal her? Maybe newer technology will be available in a few months and she is supposed to have that instead of what we've currently chosen. Honestly, I don't know the answer; but, I do know that He is my sovereign Lord who loves me and loves our Elizabeth, and He has a plan that is beyond anything I can even think or imagine. I trust Him! I can rest because His will is perfect.
I will continue to appeal until they approve our request for surgery, she turns one, or the Lord tells me to stop. Right now, I do not feel like He is telling me to stop trying. I called our surgeon's office today to give them the news. After all of their hard work advocating for Elizabeth, they were disappointed too. My surgeon has agreed to advocate for Elizabeth during a peer-to-peer phone consultation with the medical review board from our insurance company. This is one last shot to get them to approve surgery for Friday. Their consultation is Wednesday...today! I am asking for prayers from anyone who is willing to pray. Please pray for our insurance company to allow Elizabeth to receive her cochlear implants this Friday. Pray for the Lord's will, above all, and for our family to joyfully accept His plan...even if it means waiting.
I created a little slideshow of Elizabeth's life. This song, "My Heavenly Father Loves Me", has ministered to my heart so much through these past few weeks. He does love me and He does love her, and His plan for her life is so great. And even though I was momentarily disappointed because of the denial of our request for surgery, my heart is full of joy and peace and rest because my heavenly Father is the Lord of all creation with a plan that is far beyond my greatest dreams.
Thank you for reading this. It really helped me to process everything. Now, I can go upstairs and rest peacefully because I am the daughter of a great God and King who takes care of everything! I hope you enjoy this slideshow celebrating our precious Elizabeth Mae. Please keep her in your prayers, today and always.
















































































































